8 tips for designing a better health website

Healthcare organizations face growing challenges as the Internet becomes an integral and growing part of the industry. Pharmaceutical companies, vendors, nonprofits, and healthcare organizations face new challenges brought about by digital media and the Internet. Competition, changes in the marketplace, and consumer behavior are part of the mix.

8 Tips to Improve YouThere are a number of best practices worth highlighting when considering a website as a primary point of contact with healthcare providers. The following 10 tips will help you develop your healthcare website.r Healthcare Web Design

1 – A website can be an educational tool.

Consumers and patients are always interested in testing and better understanding their options. The educational potential of a healthcare organization’s website should not be underestimated. Content also continues to play an important role in marketing an organization or brand to increase visibility in search engines. For these reasons, educational tools and content should be considered when developing a website for a healthcare organization or brand.

2 – Social media should not be underestimated.

Social media allows an organization to communicate directly with potential and existing users and “hear” what the community is saying. Although social media evokes fear for many health and medical organizations, the fact is that the web is inherently social, and conversations will exist with or without you. Social media can be leveraged and used for the benefit of your organization to improve services, reach, marketing, and visibility within the market.


3 – Digital marketing has power.

A contemporary organization may choose to be digital-first in its marketing approach, in order to leverage better analytics/data and advance the customer experience. Each digital marketing channel can help tell a brand’s story, as well as improve a brand’s responsiveness to its respective community. Digital marketing is well measurable and an integral part of the evolving marketplace.


This statement does not mean that traditional marketing is no longer effective. In fact, the right marketing mix for a company can be very personal. Some organizations may benefit from a higher ratio of digital to traditional marketing, but an organization should still not neglect its branded website, which is the primary point of contact with the brand 24/7 – the heart of any brand identity.

4 – Clarity, hierarchy, and simplicity create trust.

Bad designing creates confusion, exhaustion, and mistrust. Consumers are often overwhelmed by the volume of information available online and via the Internet. For this reason, it is vital for an organization to improve the user experience of its website – allowing consumers to find information, take action, engage, and access tools – with ease. The temptation for many brands is to allow the web design process to be politicized by boards of directors, directors, and consultants so that everyone has their opinions represented on the brand’s website.

Too often, project members provide less feedback in the early planning stages and too much feedback during the design and visual stages. This can be a break in the process, and ultimately this is the point where a “design by community” methodology can make a site ugly, complicated, and amateurish. Simplicity, hierarchy, and clarity is the vital principle of good website designing in Lahore. Don’t let a design process turn into a political process. And… don’t be afraid of white space in your website design.

5 – Quality content is key.

Search engines are always looking for high-quality content. The ranking of search results is based on quality factors. This simple concept can help improve an organization’s marketing efforts. Content is critical to marketing …… Don’t ignore this fact because it requires a lot of resources. Work hard to ensure that your content resonates with your users and extended community. Use engagement metrics to determine if your content is useful, relevant and effective in the marketplace.


6 – Decide the purpose of your website.

A website with good medical web design should have a purpose. Your brand touchpoints should have a hierarchy of intent. This purpose is essentially derived from how and why you want users and consumers to interact with your brand online. The answer may not be direct sales or direct account transactions: direct transactions usually refer to e-commerce sites. Positioning and categorizing your website needs will help your team and design agency create better metrics and clear touchpoints. Try to present and justify the purpose of each part of your site to achieve the best results for your brand’s user experience.


7 – Do not make users think.

Sometimes what is important to an organization is not important to its audience. Try to understand your website from the perspective of your users. Healthcare web design should have a user focus.

Ask questions like: »What are your users looking for?» and “What do they need?”

Please allow the above points (clarify your purpose and keep it simple), to streamline site navigation and website information architecture. Make each web page obvious and self-explanatory. A clear healthcare web design structure gives visual clues where appropriate and easily recognizable links/buttons will help users find what they need. Validate your initial planning and assumptions by studying web analytics to validate your design options. Make adjustments to areas of the site that have large, repetitive drops and exits. Employ quality content on pages that users search for frequently, but largely abandon after arrival.

8 – Don’t bury your CTAs, and remember to track them.

Calls to action are critical for most websites. Typically, websites are built for an organization’s user base to do something. 


Not all healthcare organizations have this exact purpose in mind when creating healthcare web design. For some organizations, a website needs to help build trust in the marketplace. Other websites may be tasked with building visibility and then asking users to explore the options. Calls to action can be as diverse as requesting information to vote in a poll. In addition to designing the appropriate CTAs, an organization also needs to track its effectiveness and conversion rate. Having a strong analytics practice can improve the effectiveness of any CTA and enable an organization to fulfill its mission.


By Adam

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